HSBC Internet Banking www.hsbc.co.uk Review

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HSBC Internet Banking www.hsbc.co.uk
2 stars
Average rating for this product is: 2 out of 5

From 41 ratings and 70 reviews

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Guest's Review of HSBC Internet Banking www.hsbc.co.uk

8th May 2008

Overall Rating

2 stars
  • Value for money
    2.5 stars
  • Ease of Use
    3.5 stars
  • Used service for
    1 year and over
Good Points

Good features and fair layout.


Bad Points

Very slow, frequently unusable.
Obtuse additional ID required for logging on.


General Comments

HSBC reworked their online banking a year or so ago, and what was a perfectly usable service became very slightly prettier and frequently too slow to get even as far as the logon screen. The main improvement was to avoid restricting the user to a smaller popup window - now you can browse the rest of the site and return to the account pages. This was a major complaint, but beyond that, the only positive changes seemed to be cosmetic.

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