ADT Security System www.adt.co.uk Review

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2.8 stars
Average rating for this product is: 2.8 out of 5

From 3 ratings and 18 reviews

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Guest's Review of ADT Security System www.adt.co.uk

Overall Rating

1 stars
  • Value for money
    1 stars
Good Points

That the box outside deters burglars


Bad Points

Customer service is awful. They are unhelpful and pass the buck and have not rectified their mistakes.


General Comments

I have had a monitored alarm for 10 yrs. Since ADT took over the contract they have taken payments twice - not refunded until they have been asked several times. They have made this particular error twice. They then cancelled my contract when I did not ask them to and despite at least 5 letters and 3 phone calls still have not reinstated it. Then asked me to pay £45 for the privilege when it was their error!


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