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Picture courtesy of I've Been Busy.
| Content | 3.8/10   |
|---|---|
| Reliability | 3.6/10 |
| Customer Service | 1.3/10 |
| Speed Consistency | 3.1/10 |
| Value for Money | 3.1/10 |
| Reviewer Rating | 2.7/10 |
| Overall Rating | 2.8/10 |
By Guest. on 7th May 2008
| Reliability | 9/10 |
|---|---|
| Customer Service | 0/10 |
| Speed Consistency | 6/10 |
| Value for money | 3/10 |
| Overall value | 4/10 |
 Guest.'s recommendation | |
4 Years good service.
Tiscali have bought Pipex.
Oh dear! I have been with Pipex for a long time now and I've had no issues at all really even with changing my account and address. However now Tiscali have taken over it seems to have gone down the toilet. My card that I pay my account on is now out of date and you would not believe the nightmare I'm having trying to change those details. Not only can you not change them online but you can't get through to the them on the phone. You call and hold the line for 10 minutes being continually told how important your call is and then after 10 minutes your told very rudely to call back later when they're less busy. I can't wait to change my supplier. I'm sure the shareholders were all laughing their way to the bank when Tiscali took over! The customers won't be though!
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