Written on: 06/05/2008 by ncollier (1 review written)
Woolwich was a great organisation until it was taken over. I agreed an end of term renewal rate of 5.49% for 3 years. Later that day they called me back saying the rate would only be valid if I get the forms back to them within 1 working day, however they have no idea when they will send the forms out. I asked if they could fax or email the forms and they said they did not have the facility. The forms never arrived. Now they want to offer me a higher rate.
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