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- Samsonite
- Guest.'s review
Have a picture of Samsonite?, please send it to us.
| Durability | 2.1/10   |
|---|---|
| Suitability | 10/10 |
| Value for Money | 3/10 |
| Reviewer Rating | 2.6/10 |
| Overall Rating | 2.3/10 |
By Guest. on 4th May 2008
| Durability | 8/10 |
|---|---|
| Size / Capacity | Carry on |
| Value for money | 6/10 |
| Overall value | 2/10 |
 Guest.'s recommendation | |
Toughness, Traveller friendly design.
Weight, Service
Awfully disappointing. Forget the branding and marketing!
Now I look at Samsonite like at any other luggage brand. Here is why:
You should look at lifetime warranty under a cost/benefit angle.
If you need to ship for a price that compares to the product itself there is no point counting on it.
Samsonite is the only luggage provider who's service was under every standard. I travel often(weekly) and have many luggages. I took one of my carry-on luggages to a certified repair center . They kept my luggage for 2 months then handed it to me in the same state, worse actually since one of the rubber band lining the exterior was hanging from the case. This was so bad I just looked at the problem did not say a word and the cashier went red in her face and took the case back to the shop. 2 Weeks later I came pick it up again and nothing was done to my luggage bar a little paint on the damage that was supposed to be fixed.
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