| Value for Money | 2/10  |
|---|---|
| Reviewer Rating | 1.4/10 |
| Overall Rating | 1.7/10  |
By DianeA on 3rd May 2008
| Value for money | 3/10 |
|---|---|
| Overall value | 2/10 |
 DianeA's recommendation | |
Fitted on time, quality good so far, snagging dealt with quickly.
Chased for full payment from early in the build. Was sold a wind post, which was not installed, now being chased for payment for this.
Threatening to cancel my guarantee.
I recently had an Anglian Home Improvements conservatory installed. They are now claiming I have a £900 debt with them, and if I do not clear it by Wed 7th May 08, by noon, my guarantee will be cancelled and they will add 2% interest per month to the £900.
The reason I am not paying is because the sales rep advised i would need a wind post in a 3meter fire wall (which building control do not insist on), and it was not installed - we asked the fitters to show is the wind post when the wall was being built - they said there wasn't one.
Based on my experience to date, although Sales were great (they always are), internally the departments seem not to talk to each other, and I would not recommend Anglian, unless they sort this matter soon.
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