Captiva Island, South Seas Resort Review

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2.8 stars
Average rating for this product is: 2.8 out of 5

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Guest's Review of Captiva Island, South Seas Resort Florida

3rd May 2008

Overall Rating

1 stars
  • Value for money
    0.5 stars
  • Board Basis
    Room only
  • Accommodation
    4 stars
  • Food
    2.5 stars
  • Location
    4 stars
  • Date of stay
    July 2007
  • Tour Operator
    Not supplied
  • Customer Service
    0 stars
  • Resort
    1.5 stars

South Seas Resort has potential but surely not yet. They need work on their amenities, customer service. Horrible CUSTOMER SERVICE and Overly Priced. We had requested a baby guard fence prior to our arrival. We arrived no baby guard fence, I called several times a day just to hear their untrained staff give different sorry excuses and receive it three days later. Room service charged $105.00 for two pizza pies, two individual salads and two slices of cake, Ridiculous! Furthermore, we were disappointed with the high priced marina that turned out to have an uncomfortable ramp, poor conditioned pier and overall look of the marina. ....We did not get our monies worth by staying in the south seas resort.

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