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Picture courtesy of I've Been Busy.
| Content | 3.8/10   |
|---|---|
| Reliability | 3.6/10 |
| Customer Service | 1.2/10 |
| Speed Consistency | 3/10 |
| Value for Money | 3/10 |
| Reviewer Rating | 2.5/10 |
| Overall Rating | 2.6/10 |
By Guest. on 2nd May 2008
| Reliability | 4/10 |
|---|---|
| Customer Service | 0/10 |
| Speed Consistency | 3/10 |
| Value for money | 1/10 |
| Overall value | 1/10 |
 Guest.'s recommendation | |
Generally pretty reliable service
Customer Service; premium rate contact numbers
I have been with Pipex for just over four years. The first three were excellent but now I cannot wait to get out. They continually change their terms (the latest is a £1 surcharge for credit card payment) and customers as far as I am aware have to call a premium rate line (10p per minute) for all contact in my opinion. I do not find this acceptable personally. I would not recommend them to anyone now.
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