Prudential Car Insurance Review

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0.9 stars
Average rating for this product is: 0.9 out of 5

From 0 ratings and 9 reviews

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chwoolgar's Review of Prudential Car Insurance

1st May 2008

Overall Rating

0 stars
  • Value for money
    0 stars
  • Reason for going with this company
    Cheapest Quote
  • Driver Type
    Young Driver
  • Customer Service
    0 stars
  • Have you made a Claim
    Currently Claiming
  • Cover Taken
    Comprehensive
  • Previous Insurance Company
    N/A
Good Points

This company offered me the cheapest insurance I could find on the web on my first car just after passing my driving test.


General Comments

I had an accident (Other drivers fault), the other driver admitted liability. I did not get a courtesy car as they said that they cannot decide whether the car is a write off or repair and they could not check it until 1 month later. When the car was finally checked I was told that I would be paid out less the excess when it was the other drivers fault!!!

Prudential lost the liability claim, insulted me when I phoned saying to be patient, it is now 2 months on and I still have not been paid, not had a courtesy, my car has been taken away, all I get told is wait for the cheque in the post it will be up to 10 working days ... It has now been 10 working days and I still dont have this cheque.

The companies employee's are rude, the company is slow, even though they were not losing money as it was tesco car insurance that was paying out they do not even try to defend your case!!!!

Absolutely poor company, would never get insured with them again. All nice at first but as soon as you need to make a claim they just don't care!!!

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