Postmaster www.postmaster.co.uk Review

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1.2 stars
Average rating for this product is: 1.2 out of 5

From 5 ratings and 29 reviews

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Guest's Review of Postmaster www.postmaster.co.uk

1st May 2008

Overall Rating

0 stars
  • Size of Mailbox
    Not supplied
  • Spam Protection
    1.5 stars
  • Service
    Fixed Price
  • Ease of Use
    0 stars
Good Points

Currently no positive comments to say at all in my experience.


Bad Points

Slow for me
Suffers continuous problems as far as I am concerned
Feedback poor and Spider Networks does not respond to specific queries


General Comments

When Postmaster was free, it suffered problems in service provision from time to time but I put up with it because it was free and I had various folders with emails that I did not want to transfer. However, now that I am paying I am not so content to put up with the poor service in my opinion. Recently, the network has been down on several occasions and when it is running, it is very slow. Additionally, after a recent shut down in service, when it was reinstated I discovered that I had over 100 emails in my in-box but these were not new emails but were ones I had previously deleted or filed away in folders. These dated back four months. Similarly in my sent box, I currently have over 70 sent emails but again, these are ones previously deleted. What on earth is going on?

Despite raising queries, I merely get a general brush-off response and never receive a reply specific to my query. I have asked someone to telephone me but nobody does.

It is difficult to know what to do from here. Leaving seems to be my only option at the moment as putting my mailboxes back in order is likely to take an age and this wasn't my fault to begin with. Surely if Postmaster is causing such a monumental problem, it should rectify matters. I would be interested if anyone else has experienced the same problem

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