Guest's Review of Car Hire Agency www.carhireagency.com Car Hire
30th Apr 2008
Overall Rating
- Value for money
- Country & City of hireFlorida, USA
- Choice of vehiclesAverage
- Date of hire (month/year)04/2008
- Condition of vehicleGood
Car was new and sufficient
Bad Points
Was promised an upgrade that didn't happen
General Comments
Was promised an upgrade that I was told verbally would be auto-applied when the voucher code was input at my pick up. I could have got the car that I was given cheaper elsewhere, but opted for this co. because of the upgrade. Was told on pick up that they were unaware of any upgrade and besides they didn't have the model that should have been the upgrade. Terms and conditions cover them stating 'subject to availability'. All in all very misleading and very annoying! Don't fall for it!
On average, people found this review not helpful
Members' Comments onGuest's Review
Philman on 17th Oct 2009
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I found this review not helpful because... Free upgrades are only available subject to availability. Why expect anything else? You rent the car you want!