Guest's Review of Phonesafe CPP www.cpp.co.uk
30th Apr 2008
Overall Rating
- Value for money

- Customer service

- Have you made a claim?Yes
A few of the people i spoke to were helpful and understanding
General Comments
It has taken over 2 weeks for my claim to be fully completed. It took 1 week for me 2 receive my claims form in the first place. Bad customer service. A few people i spoke to were helpful, others were not. I was even told the wrong information at one point. Another time, the person simply hung up on me. I found this completely unprofessional and I definately do not want to deal with this company any longer.
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