| Ease of Use | 4.5/10  |
|---|---|
| Value for Money | 5.5/10 |
| Reviewer Rating | 5.5/10 |
| Overall Rating | 5/10  |
By Grannie4 on 29th Apr 2008
| Used service for | 1 year and over |
|---|---|
| Ease of Use | 7/10 |
| Value for money | 7/10 |
| Overall value | 7/10 |
 Grannie4's recommendation | |
Appear to keep up with products, and often in the forefront of new interest rates.
Like other banks and building societies you are unable to advise customers generally regarding more beneficial products. Could you not advertise in a popular tabloid/broadsheet giving new rates only, instead of individual customers - thus saving the planet!
Profits/interest rates both for savers and borrowers are in turmoil yet again, unfortunately through one of our largest NE Banks. I do not think Newcastle Building Society will go the same way, but certainly savers could do with a boost. Mortgage rates should be kept to a minimum for savers, not just first-time buyers to attract customers. We do not wish to go back to the 15% interest mortgage. Petrol prices are rising, along with food through either shortages and/or mismanaged personal finances/job uncertainties. We all need to tighten our belts, particularly the finance houses and make less profit, CEO/board members need to ditch "performance pay" and get a basic salary like the majority of the working population.
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