Sky Credit Card Review

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Sky Credit Card
2 stars
Average rating for this product is: 2 out of 5

From 12 ratings and 34 reviews

Thumb down 32% of users recommend this product

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nothappyperson's Review of Sky Credit Card

29th Apr 2008

Overall Rating

0.5 stars
  • Value for money
    0.5 stars
  • Loyalty scheme
    No
  • Used card for
    0 - 6 Months
  • Customer service
    0.5 stars
Good Points

balance transfer was the easy bit


Bad Points

Never received initial statement
Customer Service is dreadful
No communication between departments


General Comments

I transferred a balance on the 1st of March at 0%. which went onto the account on the 6th March. I received a statement on the 19th April which had a late payment fee on. I phoned immediately and asked how my first statement could have a late fee on to be told it was my second statement. I never received the original statement from March and have requested 3 times and am still waiting. I have had 2 letters saying, 'please find enclosed copy statement' and there was nothing else in the envelope. I keep getting phone calls telling me I have not paid my March statement yet I am on the phone every other day with customer services requesting to see this elusive statement. They are the worst company I have ever dealt with, even worse than BT. I have never in my life made a late payment and have now got a mark on my credit rating because of their incompetence. I will be transferring the balance onto a different account very soon.

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