Have a picture of City Link Parcel Delivery Service?, please send it to us.
Picture courtesy of karen.
| Value for Money | 1/10  |
|---|---|
| Reviewer Rating | 1/10 |
| Overall Rating | 1.2/10  |
By hue22
on 26th Apr 2008
| Value for money | 5/10 |
|---|---|
| Overall value | 0/10 |
 hue22's recommendation | |
none to speak of thus far...
'Missed delivery' system (carding) turned out to be problematic! Poor customer service (website etc.)
I am based in Edinburgh, and have been expecting a delivery since last Tuesday.
The Tracking history on their site indicates three 'Delivery point closed (Carded)' messages, however I received only two notes, both seemed to be simply torn off pieces of paper, with a hand written scrawl 'WE HAVE 2 PARCELS U'.... then the date and time, which incidentally doesn't tally with that of the website.
The supplier originally gave City-Link special instructions for the package to be left with stairwell neighbours as I work 9-5, and due to the makeshift nature of the notes I first assumed that they had been left by one of my neighbours.
On Friday, a Saturday delivery, (the one day I am actually in) was arranged by the supplier for which I stayed in all day: nothing!
At this point I too am considering pick up from the Livingston Branch, which means taking a day off, with the chance that the package won't be there anyway!
Frustrated? Yep!
Fearing for my parcel? Definitely!!
Important, please be aware that:
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hue22
on 6th May 2008