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- kmooney's review
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| Quality of service | 2.5/10   |
|---|---|
| Layout of shop | 1.8/10 |
| Value for Money | 2.8/10 |
| Overall rating | 2.7/10 |
By kmooney on 24th Apr 2008
| Goods purchased & cost | phone |
|---|---|
| Quality of service | 0/10 |
| Layout of shop | 0/10 |
| Value for money | 0/10 |
| Overall value | 0/10 |
 kmooney's recommendation | |
I have had an awful time with the Mobile Phone Company. They called me and told me that I could have a new phone and only mentioned it was with 3 right at the end of the phone call. Then they sent me a phone and I called Orange to get a PAC number. Orange said I still had 6 months left of my contract.
I sent the phone back to The Mobile Company but not within the time frame as I was out of the UK working. The Mobile Company since set up an account with 3, and I am dealing with debt collectors and with 3 itself. I am under the impression that as The Mobile Phone company sent me the phone under false pretences I should not have to pay for a phone I do not own. I am currently seeking legal advice.
If anyone has any helpful advice for me in this situation I would be greatly appreciative of it.
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