- Review Centre
- Finance
- Business and Property
- Property
- Estate Agents
- Mundys Lettings Department
- samc1987's review
Have a picture of Mundys Lettings Department?, please send it to us.
| Value for Money | 0/10 |
|---|---|
| Overall rating | 0/10 |
By samc1987
on 24th Apr 2008
| Used to | Rent Property |
|---|---|
| Location | Lincoln |
| Value for money | 0/10 |
| Overall value | 0/10 |
 samc1987's recommendation | |
1. Did not pressure me into letting while viewing the property.
1. Could not arrange a viewing when given a weeks notice.
2. Fail to return phone calls
3.Rude to prospective customers
4. Minimal attempt to contact landlady even when I was stood there stating I would like to apply to rent the property!!!
After over a weeks wait to view a property Mundys was showing I decided I would like to apply to let it.
After making four phone calls to make an offer on a property and having not one of them returned, I finally decided to visit their Lincoln branch.
On arrival a receptionist on the lettings department was rude and her customer service was shocking, she barley bothered to look up when I was talking to her and she just carried on with her paper work, she offered no apology just an excuse to as why I had not received a call back.
Considering I had gone in to make an offer on a property she made no effort to help me out. Just a simple 'oh we had left a message with the landlady last Friday (nearly a week ago)'
With the extortionate admin charges that they charge a prospective customer I would at least expect a simple 'Sorry about that we did leave a message, but I will try to give her a quick call now'
Important, please be aware that:
samc1987's review has yet to be rated - Be the first!
Would you like to see a review that's not being listed?
