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- Guest.'s review
Have a picture of Direct TV Service?, please send it to us.
| Customer Service | 0.5/10   |
|---|---|
| Features | 2.7/10 |
| Value for Money | 1.6/10 |
| Reviewer Rating | 0.9/10 |
| Overall Rating | 1/10 |
By Guest. on 24th Apr 2008
| Time Service Used | Over 1 Year |
|---|---|
| Customer Service | 0/10 |
| Features | 1/10 |
| Value for money | 1/10 |
| Overall value | 0/10 |
 Guest.'s recommendation | |
There are no good points regarding DirecTV. Do not order service from them.
Poor reception- have had this problem since day one. Have had them 1 year. Customer service is misinformed. I get different answers from everyone i talk to. No consistency. Got a switch out from one box to the next and that upped my contract another 2 years. They charge for a tech to come out to work on their faulty equipment. Stay far away from them. Never able to speak to a manager/supervisor. Each phone call takes at least an hour if you have a problem and it is never rectified.Have to repeat problem each time i talk to a rep. no documentation or what?????
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