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| Customer service | 1.4/10   |
|---|---|
| Value for Money | 1.9/10 |
| Reviewer Rating | 1.3/10 |
| Overall Rating | 1.4/10 |
By Guest. on 24th Apr 2008
| Customer service | 0/10 |
|---|---|
| Banked with company | 1 year and over |
| Value for money | 0/10 |
| Overall value | 0/10 |
 Guest.'s recommendation | |
Interest rates on savings
Just about everything else
The Alliance & Leicester Business Bank Account website often does not function properly.
When you try to contact them by email you are timed out before you have time to type a short message (I am a fast typist).
Try calling on the phone and wait indefinitely.
If you do get through you get an operator who is hopeless.
When you ask to speak to a supervisor you can't.
When you request a call back from a supervisor you don't get one.
You are put back on hold at the slightest excuse.
There is no personal contact.
Charges are excessive.
Service generally poor
These are just last weeks complaints!!!!
I'm trying to move to another bank and even that is problematic
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