Guest's Review of Alliance & Leicester Business Bank Account
24th Apr 2008
Overall Rating
- Value for money
- Banked with company1 year and over
- Customer service
Interest rates on savings
Bad Points
Just about everything else
General Comments
The Alliance & Leicester Business Bank Account website often does not function properly.
When you try to contact them by email you are timed out before you have time to type a short message (I am a fast typist).
Try calling on the phone and wait indefinitely.
If you do get through you get an operator who is hopeless.
When you ask to speak to a supervisor you can't.
When you request a call back from a supervisor you don't get one.
You are put back on hold at the slightest excuse.
There is no personal contact.
Charges are excessive.
Service generally poor
These are just last weeks complaints!!!!
I'm trying to move to another bank and even that is problematic
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