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| Customer service | 2.6/10   |
|---|---|
| Value for Money | 2.4/10 |
| Reviewer Rating | 2.1/10 |
| Overall Rating | 2.1/10 |
By Guest. on 23rd Apr 2008
| Used card for | 0 - 6 Months |
|---|---|
| Loyalty scheme | Yes |
| Customer service | 7/10 |
| Value for money | 0/10 |
| Overall value | 1/10 |
 Guest.'s recommendation | |
None
They do not tell you the full facts when transferring money.
I made a transfer to Virgin Credit Card of approx 5k to which they were happy to do and almost bent over backwards transferring outstanding credit from another MBNA card so i could consolidate all my debt. They did not once mention that i might be in jeopardy of losing my 0% interest if i missed a payment. I missed a payment of £10.70 by two days and now they are charging me interest on the full amount. To say i was annoyed ws an understatement ! I am now washing my hands of all things to do with virgin / MBNA as the service they have provided was terrible
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