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- diangelic's review
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| Quality of service | 5.6/10   |
|---|---|
| Layout of shop | 7.3/10 |
| Value for Money | 5.3/10 |
| Reviewer Rating | 5.6/10 |
| Overall Rating | 6.3/10 |
By diangelic on 22nd Apr 2008
| Goods purchased & cost | rabbit ' £26.00 |
|---|---|
| Quality of service | 5/10 |
| Layout of shop | 10/10 |
| Value for money | 5/10 |
| Overall value | 5/10 |
 diangelic's recommendation | |
Has all the bits and pieces i need for my animals
Some of the staff were rude and not approachable and it seems that everyone has different ideas as to how you should deal with and look after your new pet,
My daughter had 2 rabbits from petsathome that died within a week of having them. the first girl my daughter spoke to made my her feel like it was her fault the rabbit had died but luckily we got to speak to a really nice girl who assured my daughter it was not her fault and to not be put off and if we wanted another one free of charge again we could go see her and she would sort it out for us. Unfortunately when we went back today she was off so we were stuck with the girl who was rude to my daughter in the first place who promptly told us if we lost this one to give up and i even thought that the tone of her voice implied that she thought we had something to do with the rabbits dying.ie neglect or something but we have had rabbits before and know how to look after them thankyou very much.its a shame that some of the staff let the store down but well done to the people who know just what to say and do.
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Madbunny
on 3rd Jun 2008