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- RAC Breakdown Cover
- Joedonohoe's review
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Picture courtesy of Fatima Anyll.
| Speed of response | 6.7/10   |
|---|---|
| Customer service | 6.4/10 |
| Value for Money | 6.4/10 |
| Reviewer Rating | 6.8/10 |
| Overall Rating | 6.4/10 |
By Joedonohoe on 22nd Apr 2008
| Speed of response | 0/10 |
|---|---|
| Customer service | 0/10 |
| Value for money | 0/10 |
| Overall value | 0/10 |
 Joedonohoe's recommendation | |
On Saturday I phoned the RAC and was told someone would come out within 40 minutes. I waited one and a half hours and no-one came, no one phoned or texted. I rang back and was told the mechanic couldn't find me (why didn't he phone me) and it would be another two and a half hours. I had a child with me and it was pouring rain. I couldn't wait any longer and had to contact a local garage to come out and help me. When I rang the RAC to complain I was told that someone would call me back. They didn't. On Monday I phoned them again to ask why no-one had phoned me and was told they were very busy and someone would phone me on Tuesday. They did phone on Tuesday and apologised, which is not good enough. I won't be renewing my membership with them.
I paid my membership and was not given a service.
Important, please be aware that:
| Helpful | Unhelpful | Agree | Disagree |
|---|---|---|---|
| 1 | 0 | 0 | 0 |
Total Respect: +1
Would you like to see a review that's not being listed?
jonathan kelly
on 5th Jun 2008