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Picture courtesy of Smithy.
| Flight on time? | 5.6/10 |
|---|---|
| Customer service | 4/10 |
| Comfort on flight | 4.7/10 |
| Quality of food | 5.6/10 |
| Value for Money | 4.3/10 |
| Reviewer Rating | 4.3/10 |
| Overall Rating | 4.4/10 |
By Guest. on 22nd Apr 2008
| Flight Date | April 2008 |
|---|---|
| Flight From - To | Chicago, USA - Trivandrum, India |
| Ticket class | Economy |
| Flight on time? | 5/10 |
| Customer service | 0/10 |
| Comfort on flight | 5/10 |
| Quality of food | 5/10 |
| Value for money | 0/10 |
| Overall value | 0/10 |
| | |
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Terrible customer service, especially the ground staff - very arrogant and won't budge for any requests.
My initial impression about Emirates was that it's a top class airline. However, after what my mom went through with Emirates, I no longer think high of Emirates. My mom had a missed flight which made the wait for the next flight 20+ hours. However, Emirates Dubai refused to give her a hotel room, saying it was only for Business/First class passengers. The Ground staff were very arrogant and of no help to her.
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