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| Customer Service | 0.6/10 |
|---|---|
| Value for Money | 1.5/10 |
| Reviewer Rating | 0.7/10 |
| Overall Rating | 0.7/10 |
By Guest. on 21st Apr 2008
| Have you made a Claim | Never Claimed |
|---|---|
| Reason for going with this company | Cheapest Quote |
| Cover Taken | Not supplied |
| Driver Type | Male Driver |
| Previous Insurance Company | Equity Red Star |
| Customer Service | 0/10 |
| Value for money | 0/10 |
| Overall value | 0/10 |
| | |
Cheap
Everything else - very poor and rude customer services, clearly fiddling expenses once they have your policy, and generally crooked.
Took out a policy with eCar Insurance on my provisional licence having 4 years no claims on a bike policy. They told me that they would apply the no claims discount once I passed. I passed the following week and they informed me that in that time the underwriters had some policy rate changes and that (coincidentally) my policy with the no claims was no exactly the same cost as with 4 years. I cancelled today and went with NFU mutual. Far more pleasant, easy to deal with and even cheaper. Never again will I deal with any company with e in front of their name!!
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