daveporter's Review of Beds Direct www.bedsdirect.com
16th Apr 2008
Overall Rating
- Value for money
None
Bad Points
Bed was delivered in a badly damaged state, it had clearly been dropped and was damaged. The packaging was also soaking wet and disintegrating.
General Comments
Company apologised and promised a full refund. They then reneged on that promise, and withheld £30. They claimed that as I had signed for the goods the damage was my fault and that the amount they had refunded was only a gesture of goodwill. They refused all requests to refund my £30. I have no bed and am £30 worse of!
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Members' Comments ondaveporter's Review
daveporter
on 6th May 2008SSSumo
on 6th May 2008Good for you Dave, most people would have just given up on the £30.
i do a lot of shopping online myself, but i'll make sure I steer clear of this company
Web Links
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Beds-UK: Beds, UK, World, Bed, Beds UK, Beds UK - Find Beds and
Pine Beds, Bunk Beds, Loft Beds, Sofa Beds, Iron Beds, Metal Beds and more. We provide advice and recommend sites that are concerned with buying beds, buying mattresses and sleeping.
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Silentnight Beds - Beds, Mattresses and Headboards
Silentnight Beds are the UK?s biggest bed manufacturer producing a large range of Beds, Mattresses and Headboards in range of materials and sizes. ... Being the UK's largest manufacturer of branded beds,
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Savoir Beds 1905, made to measure luxury bespoke beds, luxury
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Beds, Double Beds, Single Beds and Cheap Beds - BedsDirect.com
BedsDirect.com - bringing you Beds, Double Beds, Single Beds and Cheap Beds ... Beds Direct - Consult the Experts
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IKEA | Home furniture beds bedrooms kitchens wardrobes sofas
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Update. After speaking to my Solicitor, he suggested I write to them giving them seven days to make a refund and if they didn't to take out an online County Court Summons. I did that and they phoned me the following day saying how sorry they were, that they were not aware of the full circumstances, and that they would refund the £30 outstanding. I had already made them very aware! However I accepted that provided they refunded the £30. They did, so I am no longer out of pocket, but I wouldn't use them again.