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- Thomas Cook
- Guest.'s review
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| Customer Service | 3/10   |
|---|---|
| Value for Money | 3.7/10 |
| Reviewer Rating | 3.2/10 |
| Overall Rating | 3.4/10 |
By Guest. on 16th Apr 2008
| Have you booked through this tour operator before? | No |
|---|---|
| Customer Service | 0/10 |
| Value for money | 0/10 |
| Overall value | 0/10 |
 Guest.'s recommendation | |
none
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I booked a holiday to Egypt and 2 weeks before I was due to fly my hotel was changed. I looked at the reviews for this Hotel and to say the least they were garbage. Thomas Cook agreed to repay my holiday in full, I have a telephone message to this affect, I am still waiting. Is November to April regarded as reasonable time for refunding by the holiday industry. I would not recommend T.C.
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