hsbc current account review

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Average Ratings
Ease of use3.9/10 Based on 12 ratings
Customer Service2.6/10 Based on 11 ratings
Reviewer Rating3.2/10
Overall Rating3/10 Based on 23 ratings
30% Recommended6 out of 20 Reviews

Review of HSBC Current Account

By Guest. on 15th Apr 2008

Guest.'s Ratings
Ease of use0/10
Customer Service0/10
Overall value0/10
no Guest.'s recommendation

Good Points

none

Bad Points

- customer service disgraceful
- "systems""processes" do not work with the customer but against the customer

General Comments

I have been with HSBC for almost 2 years and have not had a single good experience. From them losing my card and pin for over 6 weeks, to their processes not allowing me to have print out of bank statement with a company letter head (this affected my visa application!), to HSBC not closing my account despite the fact that they called to confirm they had received my request of closure.

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