city link parcel delivery service review

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Average Ratings

Value for Money	0.9/10
Reviewer Rating	0.8/10
Overall Rating	1.1/10

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8% Recommended13 out of 171 Reviews

9% Recommended5 out of 58 Reviews

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By Guest. on 15th Apr 2008

Guest.'s Ratings

Value for money	2/10
Overall value	0/10
Guest.'s recommendation

Good Points

Yet to find any.

Bad Points

Failed to deliver, failed to leave card.

General Comments

Apparently they have tried to deliver to my address twice and claim to have left a card on both occasions.

The 1st time I was in all day, I was out the second day but still no card was left on either occasion - if they had left one the 1st time I could have phoned and arranges a suitable date for 2nd one.

Once I queried supplier over none delivery I got a tracking number and then phoned citylink to organise a new delivery date. Guess what - they didn't turn up and it seems they have returned the parcel to the supplier instead.

This is the 3rd parcel I have had from citylink recently where they have failed to leave a card despite their tracking saying they have. No other courier seems to have problems delivering to me, just them.

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