eclipse internet www.eclipse.net.uk review

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Average Ratings

Content	3.5/10
Reliability	3.3/10
Customer Service	2.7/10
Speed Consistency	2.1/10
Value for Money	3.2/10
Reviewer Rating	2.8/10
Overall Rating	2.9/10

View Last 6 Months Only

27% Recommended16 out of 59 Reviews

18% Recommended2 out of 11 Reviews

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By AntonioR on 14th Apr 2008

AntonioR's Ratings

Reliability	0/10
Customer Service	1/10
Speed Consistency	0/10
Value for money	0/10
Overall value	0/10
AntonioR's recommendation

Good Points

Staff are polite.

Bad Points

In my opinion I received no service at all since go live date as far as I am concerned. Very bad delivery of service in my opinion, non existing technical support and a real hassle to get things moving in my opinion and experience.

General Comments

It feels like they want to provide a good service but haven't got the means to do it as far as I am concerned. They are now saying that BT may charge me £169 to repair the problem if Eclipse's equipment is faulty. In addition if I want to cancel my 12 month business contract I would still have to pay a set up fee of £69. This is not good in my opinion therefore I do not recommend Eclipse internet.

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