Bansko, Strazhite Hotel Review

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3.5 stars
Average rating for this product is: 3.5 out of 5

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Dlucas's Review of Bansko, Strazhite Hotel

13th Apr 2008

Overall Rating

2.5 stars
  • Value for money
    1 stars
  • Board Basis
    Half Board
  • Other info / Tips?
    Not supplied
  • Food
    1 stars
  • Date of stay
    5/4/08
  • My skiing ability
    Intermediate
  • Resort
    3.5 stars
  • Snow Amount & Quality
    2 stars
Good Points

The hotel has some great facilities - the pool was lovely. The room we had was small but clean. The hotel is impressive and well looked after.


Bad Points

Hardly any of the staff smiled - apart from the receptionist! They did not seem to understand customer service. The food was often cold despite us going to dinner and breakfast at different times. It was obviously recycled from other evenings too. We won't be going back!


General Comments

On holiday what matters to us is being able to mix in with local culture and the local people away from the ski resort and hotel seemed nice and friendly. Everything was expensive so don't go to Bulgaria if you think it is cheap! It is different to other resorts we have been to across Europe. The skiing was very good and the efficiency of the lifts was good too but you can get that in many other places. Many of the staff at the restaurants and cafes on the mountain were also not particularly friendly and in some cases very reluctant to serve!

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