Sony VAIO VGN-FZ11Z Review

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Sony VAIO VGN-FZ11Z
2.8 stars
Average rating for this product is: 2.8 out of 5

From 0 ratings and 4 reviews

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ricciv123's Review

13th Apr 2008

Overall Rating

1 stars
  • Value for money
    0.5 stars
  • Screen Quality
    5 stars
  • Ease of Use
    2.5 stars
  • Time Laptop Owned
    Over 1 Year
  • Battery Life
    0 stars
Good Points

Pretty Shiny screen


Bad Points

NO sony backup. Painted surfaces at palm rest wears within a few months. Parts not readily available. Battery lasted just beyond warranty. Keyboard lasted just beyond warranty


General Comments

BEWARE - My VAIO VGN-FZ11Z is just over 12 months old. The battery lasts a whopping 20 minutes and the keyboard has keys that don't work, namely 2@, 4$, 0), rR, yY, uU and caps lock. Sony refuse to accept responsibility. But if I pay $300 for a new battery, $200 for a new keyboard, + courier costs and $100+ to fit, they may consider whether I can be compensated. Sony have not been at all helpful. DO NOT consider buying without extended warranty with Concierge service which includes cost of renting replacement computer while waiting 6 months for replacement parts. Also beware that the cost of the extended warranty is only for computer and does not include the accessories added to your purchase. Eg. $1500 - $2500 should be $119 for 5 year maximum extended warranty. Do your homework. It is so f**st*ating to *se a comp*te* that has missing ke*s. This laptop is *eall* not wo*th the ***** + dolla*s I paid. (Fill in the missing letters, symbols & numbers. This is what you get without copying and pasteing).

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