Have a picture of Yorkshire Bank Internet Banking www.ybonline.co.uk?, please send it to us.
Picture courtesy of zEURE.
| Ease of Use | 5.6/10   |
|---|---|
| Value for Money | 5.3/10 |
| Reviewer Rating | 5.1/10 |
| Overall Rating | 4.9/10 |
By tkhan on 8th Apr 2008
| Used service for | 1 year and over |
|---|---|
| Ease of Use | 1/10 |
| Value for money | 1/10 |
| Overall value | 1/10 |
 tkhan's recommendation | |
Nothing to be honest.
Very unprofessional. Said they would send my user name for internet banking in the post, and never did.
I wanted to set up internet and phone banking, so i rang them up and they said that i had to go to my local bank and tell them to edit my name because when i created my account the woman had spelt my name wrong. So i did that and phoned again, then they said i had to go back because there was a spelling error in my address. Again, i went back, sorted it out and rang again. This time, everything went fine, and they said they would send me my username in the post. Its been 6 months and have not received anything. I have since changed my bank.
Why should a huge company like this have to be told twice?
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