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| Value for Money | 3.9/10  |
|---|---|
| Overall rating | 3.6/10 |
By Guest. on 7th Apr 2008
| Value for money | 10/10 |
|---|---|
| Overall value | 10/10 |
 Guest.'s recommendation | |
Excellent value: much better rates than you will get from DHL and the like as either a one-off OR an average account customer
Really none, in my experience
We've sent over 400 parcels via Parcels 4 Delivery over the last few months and can't really complain about anything. Twice, I think, parcels were collected a day late, but staff at P4D responded very quickly to ensure an immediate collection next day. Most of what we send (to Europe & inland UK) goes, in fact, by DHL. Heavier European parcels go via DPD, and stuff for America or the Far East goes either by UPS, TNT or DPD. The service you get is exactly the same as an account customer gets with these couriers; the advantage is that IF anything does go awry P4D staff, because they know the people they are talking to, can sort it out with much less hassle.
I really do not understand why people complain about not being able to track their parcels. EVERY courier who collects parcels from you will give you a Waybill on which you will find the tracking number. Just look it up on the 'Tracking' section of the courier's website. It really couldn't be easier.
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