Dolcis Review

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1.7 stars
Average rating for this product is: 1.7 out of 5

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sara33's Review of Dolcis

7th Apr 2008

Overall Rating

0.5 stars
  • Value for money
    0.5 stars
  • Quality of service
    0 stars
  • Goods purchased & cost
    shoes purchased
  • Layout of shop
    2.5 stars

I was treated like moaning customer. I went in with my shoes that i purchased and they fell apart in 2 months. i had my receipt but i was told it has been over 28 day and i was allowed an exchange. What i find troubling is that do Dolcis expect their shoes to last 28?

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Members' Comments onsara33's Review

  • gavinturner Rank: Sergeant on 20th Apr 2008

    what was the date of purchase ?
    if it was before january 21st you are going to have no joy as dolcis ltd went into administration. if it was after that date all the stock and the trading name dolcis was purchased by stylo barratts shoes, so you should take your complaint to them at this address.
    Barratts Shoes Customer Services,
    Stylo House,
    Harrogate Road,
    Bradford,
    West Yorkshire,
    BD10 0NW,
    tel:01274 893 837
    or 01274 893 845

    i do know that a lot of the dolcis shops that remain open are being run at the moment by temporary and inexperienced staff
    so i would take your complaint direct to the head office .