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- cviewmaster's review
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| Content | 4.7/10   |
|---|---|
| Reliability | 2.6/10 |
| Customer Service | 1.6/10 |
| Speed Consistency | 2.6/10 |
| Value for Money | 3/10 |
| Reviewer Rating | 2.8/10 |
| Overall Rating | 2.9/10 |
By cviewmaster on 6th Apr 2008
| Reliability | 0/10 |
|---|---|
| Customer Service | 2/10 |
| Speed Consistency | 1/10 |
| Value for money | 0/10 |
| Overall value | 2/10 |
 cviewmaster's recommendation | |
Eventually you do get to speak to somebody who is helpful
No one knows what the last person has done no records kept as far as I am concerned, phone going on & off when doing line tests, internet up & down like a yoyo since 18 March when they moved my service over from BT.
I have been complaining since 18 March when I lost phone & internet for 36 hours.
I have had a slow intermittent connection ever since in my opinion.
I have given them 10 days to correct it or I will cancel my contract as being unable to provide the service I used to have.
I shall be requesting my MAC code & if needed will see them in court if they wish, over leaving before the end of my contract!
I have been with Aol about 9 years & have always had good reliable service until 18 March.
But they do not seam determined to get my connection stable or at a usable speed, which used to be between 3500mbps & 5700 mbps now I get 7 mbps to the best 900 mbps.
But completely unstable. Would not recommend AOL Broadband.
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