aol broadband www.aol.com review

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Average Ratings

Content	4.7/10
Reliability	2.6/10
Customer Service	1.6/10
Speed Consistency	2.6/10
Value for Money	3/10
Reviewer Rating	2.8/10
Overall Rating	2.9/10

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23% Recommended39 out of 173 Reviews

11% Recommended8 out of 70 Reviews

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By Mehani on 4th Apr 2008

Mehani's Ratings

Reliability	2/10
Customer Service	0/10
Speed Consistency	1/10
Value for money	2/10
Overall value	1/10
Mehani's recommendation

Good Points

Old AOL was reliable, pioneering, and fun, promised speeds up to about a month ago and delivered. I used AOL internet for general use.. nothing heavy or demanding.

Bad Points

Since a month ago New AOL (influence of CPW possibly) does not feel like AOL. Poor connectivity, slow speed.. lower speed than I had... gone down from 6mbps to 2mbps and now less than 1mbps. Unhelpful customer services in my case, same as technical support, abroad as far as I am concerned.

General Comments

I was offered an 18month contract (and sadly I accepted) with AOL to speed up my broadband. I was with AOL since my days in States in 90s and it was reliable and fun. I subscribe to AOL in UK about 1.3 years ago. It was OK but As soon as CPW came into picture about a month ago, all the problems started without any prior warning.
I do not recommend AOL Broadband.

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