pipex broadband www.solo.pipex.net review

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Average Ratings

Content	3.8/10
Reliability	3.5/10
Customer Service	1.2/10
Speed Consistency	3/10
Value for Money	3/10
Reviewer Rating	2.5/10
Overall Rating	2.6/10

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17% Recommended34 out of 197 Reviews

9% Recommended5 out of 56 Reviews

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By Guest. on 4th Apr 2008

Guest.'s Ratings

Reliability	5/10
Customer Service	0/10
Speed Consistency	4/10
Value for money	1/10
Overall value	0/10
Guest.'s recommendation

Good Points

Reasonable speed.

Bad Points

Customer service

General Comments

Unhelpful customer service. As the customer care phone number is not free, you will be assured to be frustrated after waiting on the phone, especially if you have to deal with a mistake that caused by pipex itself such as bill issues. I also feel that they pass responsibilities to different departments and the consequence is that you made lots of phone calls (not mentioning you phone bill), you still can't get the problem solved. After being with pipex broadband for over a year now, I don't feel that I have been treated as valued customer and therefore I am very happy to leave asap.

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