Duet Store Card Review

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Duet Store Card
1.9 stars
Average rating for this product is: 1.9 out of 5

From 3 ratings and 18 reviews

Thumb down 28% of users recommend this product

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Guest's Review of Duet Store Card

4th Apr 2008

Overall Rating

0.5 stars
  • Value for money
    0 stars
  • Ease Of Making A Payment
    0 stars
  • Card Benefits
    Not supplied
  • Customer Service
    1 stars
Good Points

The initial first discount


Bad Points

The late charge
Not making customers aware you cannot pay the money off straight away like other store cards.
Not being made aware of the £20 late charge


General Comments

I would not advise anyone to sign up to the Duet Store Card. I was first attracted to this card by the initial discount and assumed it would be like a store card, which I would be able to pay off straight away as soon as I had made the purchase with the discount, like the storecards in New Look and TopShop. However, I was told I had to wait for a bill which did not arrive until near Christmas. Because of the Christmas closures, I made the payment only two days before it was due. However, I still got a late charge, as apparently the bank did not process the money for at least a few working days, and was charged £20. I complained and got the late fee of £20 cancelled.

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Members' Comments onGuest's Review

  • jensdad Rank: Lance Corporal on 19th Aug 2008

    I also have been charged a late fee of £20 for the same reason,
    i payed my bill in full and the only charge that was on the bill was the £20 so they knew it was payed in full.
    As for contacting them it is impossible I have been on the phone for an hour without hanging upthis morning and all you get is a recorded message saying your call is important to them.
    I will never use this card again and also never use JJB sports as they seemed like they couldn't care less.

LenderBalance Transfer RateBalance Transfer DurationPurchase RatePurchase DurationAPR  
AA Credit Card0.00%until 01/11until 01/11 2.99% or £3.00 feeuntil 01/1116.90%
BT Retail Card0.00%10 months6 months 3.00% or £3.00 fee10 months16.90%
Bank of Scotland All In One Credit Card0.00%9 months9 months 3.00% or £3.00 fee9 months15.90%