Guest's Review of Abbey National Telephone Banking
4th Apr 2008
Overall Rating
- Customer Service
nothing
Bad Points
everything
General Comments
As each writer has explained Abbey are okay until you either want something rectified - poor service - poor customer relations - inconsistent with answers I have had a problem with my account for 5 months now a problem which can be simply resolved. I have spent more times on the phone and visiting branches than I can remember - it has cost me an absolute fortune in calls and time off work pursuing the problem. As soon as it is resolved I will be checking out and going else where
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