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- vinny900uk's review
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| Content | 10/10  |
|---|---|
| Reliability | 9.3/10 |
| Customer Service | 8.3/10 |
| Speed Consistency | 9.8/10 |
| Value for Money | 8.9/10 |
| Reviewer Rating | 8.9/10 |
| Overall Rating | 7.2/10 |
By vinny900uk on 3rd Apr 2008
| Reliability | 6/10 |
|---|---|
| Customer Service | 0/10 |
| Speed Consistency | 9/10 |
| Value for money | 6/10 |
| Overall value | 2/10 |
 vinny900uk's recommendation | |
Unhelpful invoicing department in my experience and opinion. Worse than BT as far as I am concerned in terms of customer (accounts) service as I feel the errors made were simple yet as far as I am concerned I received no apology.
Broadband service is good. Technical backup also good. Expensive but good value broadband connection, both for office and home.
Unfortunately a good broadband service let down by a unhelpful administration department in my opinion therefore I do not recommend ID Net.
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