treaclepins's Review of N Power
2nd Apr 2008
Overall Rating
- Value for money
None.
Bad Points
Customer Service.
General Comments
N Power took money from my bank account which they were not owed. Billed me for gas on five separate occasions although I have a prepayment meter. It took over 10 phonecalls and the intervention of Offgen to get them to send me a bill. Some customer support staff I felt were lacking in knowledge. Some complaints department staff were rude and unhelpful in my opinion. Very poor customer care of any company I have had the misfortune to encounter.
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