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- Setanta Sports
- Guest.'s review
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| Customer Service | 0.5/10   |
|---|---|
| Features | 1.7/10 |
| Value for Money | 1/10 |
| Overall rating | 0.8/10 |
By Guest. on 1st Apr 2008
| Time Service Used | 1 - 6 Months |
|---|---|
| Customer Service | 0/10 |
| Features | 5/10 |
| Value for money | 2/10 |
| Overall value | 1/10 |
 Guest.'s recommendation | |
Reasonable amount of exclusive football fixtures
Outstandingly POOR customer service
When cancelling my Setanta Sports contract they transfered me to a 'manager' to discuss it. On four occasions I phoned to cancel and was kept on hold on a 'special use' number (expensive) for 15 minutes after which time I hung-up without speaking to the 'manager'.
I then wrote to them and they took nine weeks to cancel my account. Fortunately I had cancelled my direct debit so they couldn't take any more funds from my account.
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