PlumbWorld UK www.plumbworld.co.uk Review

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2.6 stars
Average rating for this product is: 2.6 out of 5

From 0 ratings and 23 reviews

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richard malin's Review of PlumbWorld UK www.plumbworld.co.uk

Overall Rating

5 stars
  • Value for money
    5 stars
  • Customer service
    Excellent
  • Quality of website
    5 stars
  • Goods purchased & cost
    Mira Excel shower £297
  • Delivery
    On time
Good Points

Excellent website, easy to use. Very good prices. Goods in stock. Superfast delivery and low cost postage.


Bad Points

Seriously cannot think of anything bad to say!


General Comments

Some companies promise the earth, especially when they hide behind a website only 'shop-front'. You cannot telephone Plumbworld and can only contact them by email. However, having recently purchased from them, I can only say that I found the whole experience an absolute pleasure.
Having been told last week by the MIRA shower engineer that our 12 year old Mira Excel was beyond economical repair, I rang round our local B&Q's, Focus's (should that be Focii?!) and Homebases, only to find none had what we wanted in stock. Indeed B&Q informed me that although they were showing 2 in stock on their computer, they actually had none! My comment to the chap I was speaking to along the lines of they must have a serious pilfering problem, were not appreciated, but I meant it! These are 400- 500 showers at retail so having 2 missing is serious pilfering in my book!
So my only resort was to Google for one. Up came the Plumbworld website. Their MD promises the earth on the site and with a price of 300 plus just 4.95 postage, I ordered one.
Within 48 hours the new shower was delivered and installed, (by my wife, who has zero faith in my DIY abilities!) and is working perfectly. Plumbworld had the stock, exceptional price and low cost delivery. By the time I managed to track the parcel on line, it had been delivered! Quite simply, brilliant service and I look forward to using them again in the future.
Hats off too to the man from Mira who could have charged us 200+ to repair our ageing shower. His honest advice at least kept us as a Mira customer and he only charged us a nominal charge to remove the old shower ready for our new one.

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