Amazon www.amazon.co.uk Review

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3.5 stars
Average rating for this product is: 3.5 out of 5

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dceilar's Review of Amazon www.amazon.co.uk

31st Mar 2008

Overall Rating

0.5 stars
  • Value for money
    0 stars
  • Customer service
    N/A
  • Quality of website
    2 stars
  • Goods purchased & cost
    TV, £680
  • Delivery
    Still waiting
Good Points

They didn't charge my card until they had shipment date (sic).


Bad Points

They cancelled my order without notice for no valid reason. They said it was unavailable but were selling the same product on their website for 200 more.


General Comments

I ordered a plasma TV from Amazon and they accepted the order giving me a delivery date of about six weeks later. All fine. Near the delivery date they unexpectedly cancelled the order saying the product was 'unavailable'. However, not only were they selling the same product on their website, but also for 200 more than I ordered. I thought firms still had to fulfil existing orders - doesn't seem to apply to Amazon in my case!

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