HTC S710 Review

Watch this item
HTC S710
3.8 stars
Average rating for this product is: 3.8 out of 5

From 1 rating and 4 reviews

Thumb up 75% of users recommend this product

Best Price: £FREE !

Rate it Now:

Click on the stars above to rate this product:

Tweet This Item


philstott's Review of HTC S710

30th Mar 2008

Overall Rating

0.5 stars
  • Value for money
    0 stars
  • Screen Quality
    3.5 stars
  • Ease of Use
    3.5 stars
  • Time PDA Owned
    6 - 12 Months
  • Battery Life
    1 stars
Good Points

Small. Lightweight. Excellent functions


Bad Points

Build quality
HTC service
Life expectancy of less than one year in my experience.


General Comments

I really enjoyed this phone when I bought it last year. The slide out keyboard worked really well. It has quite a slow processor and would often hang. The camera is ok and comparable to other phones.

However, after 6 months of use, some of the keys stopped working - intermittently at first, and then permanently. One of the first keys to go was the 0 key. This was very frustrating as you could not dial any numbers without opening up the slide keyboard. I telephoned the service line and no body picked up. It took around 30 calls before the phone call was answered. I know from experience that they have now changed this system, and the call is now always answered- perhaps because of the high volume of complaints about the build quality of this phone.
Anyway, the operator took my details, and said I would receive an email with further instructions. The email came, but there were no instructions on it. I waited a month before contacting them again, and they answered straight away, and gave me the instructions over the 'phone. The phone went off and I received an email a week later, telling me that the phone had had abnormal use and was therefore out of warrantee. It had not been dropped or even got wet.

Are these phones only built to last 6 months? Is anything over 6 months abnormal use? I have a friend with the same phone as me, and they are now on their 3rd phone in 6 months - Luckily they had Orange care, and did not have to go through HTC.

In summary, a well designed phone let down by build quality and lack of customer service in my opinion.

Remember - all reviews on Review Centre express the reviewer's opinion, not necessarily ours.
If you disagree with a review then please let us know by writing a review of your own or adding a comment.

Tweet This Review

philstott's review has yet to be rated - Be the first!

How helpful did you find this review?