Dell Dimension 2400 Review

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Dell Dimension 2400
3.1 stars
Average rating for this product is: 3.1 out of 5

From 3 ratings and 6 reviews

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auraleecrystal's Review of Dell Dimension 2400 Computer

26th Dec 2003

Overall Rating

0 stars
  • Value for money
    0 stars
  • Quality
    0 stars
Good Points

nice flat panel monitor


Bad Points

BAD customer service, bad tech support.


General Comments

My Dell Dimension 2400 computer (about 4 months old) went bad, tech support wastes countless hours of my time trying to fix the problems, for the past month, even sent a tech out to replace the hard drive, minutes after he left, i'm back to calling dell with same old problem, only to spend hours more being transferred from here to there. Currently I'm waiting for a call back to see about an exchange. Nothing but a big hassle, lots of hours on the phone and who knows how much more it will cost me if i have to return it. Right now, my 10 year old Packard Bell computer is hooked up to my Dell monitor. Love this Packard Bell, just might have to invest in a new faster one. Very upset with Dell, i hope they don't treat everyone like this.

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Members' Comments onauraleecrystal's Review

  • higaara Rank: Sergeant on 26th Aug 2004

    Did you get the LCD monitor seperately?

  • auraleecrystal Rank: Corporal on 27th Aug 2004

    Why do you wonder if I got the monitor separately, does that make any differences in anything?

  • higaara Rank: Sergeant on 27th Aug 2004

    Hey, I don't like Dell either. I just want to know if the price included the LCD monitor or whether it was just the tower that you got.

  • auraleecrystal Rank: Corporal on 2nd Sep 2004

    Price included the monitor.

  • catsmeow on 23rd Nov 2005

    I had a similar experience. I'm not very computer savvy and rely on good customer service when there's a problem. I cannot understand the Dell's customer service personnel. Their thick accents make it extremely difficult to understand what they're saying. Whatever happened to good ol' fashioned customer service? I guess cheap labor is all Dell cares about. So much for hiring fellow Americans... Cheap is in....good service is out. How sad.