Santa Susanna, Royal Sun Hotel Review

Overall Rating

Fantastic location as on the beach, relaxed atmosphere, quiet resort and non threatening environment - ideal for children

No heated or indoor pool, beach is not particularly sandy, more small stones, sea can be quite rough and children should be wary

Having stayed at this hotel several times both in August and October the only missing thing was a heated or indoor pool during October as the sun was insufficient to heat it.
The hotel was relaxed and the staff were accommodating, any request was dealt with quickly and without complaint (such as extra pillows, blankets - for October, minibar if not already in the room.
Admittedly some of the staff were better than others but then having seen some of the holidaymakers generally giving them a hard time their attitude was understandable at times. The outside bar was ideal for taking drinks onto the beach, this was only spoilt again by holidaymakers, who left their glasses on the beach instead of returning them.
Plastic glasses were available for taking to the pool areas and the beach. The food was certainly edible, my two sons aged 15 and 11 were never hungry - yes chips were available BUT so was rice, pasta, boiled vegetables, salad and others. We have a mixed diet at home therefore the food was more than adequate and things (which perhaps my youngest son would not have tried were it served to him) were tried in small quantities. The relaxed atmosphere was assisted by not having them ask for money for drinks or food, they drank and ate as they wanted and also were agreeable to enjoying evening meals with their parents without complaint.
Yes, the hotel will not suit everyone and Yes, some people will complain BUT for a cheap, relaxed, enjoyable holiday where you can lounge on the beach with a book and a drink and see your children doing what they want it is ideal.
The park situated within the hotel grounds is next to the outside bar so you can be there and keeping an eye on your children. There were bikes for hire from the hotel, free of charge but a refundable deposit was required, these were handy for cycling to Pineda Palace Hotel (another H Top hotel in the chain) where we stopped and had a refreshing drink (already paid for as all inclusive at Royal Sun) whilst exploring this hotel and the area of Pineda.
Other holiday makers did complain during our stays but given what they were complaining about (English children on holiday, drunken English holidaymakers and a lack of English food) you get the impression they should never have left England!
We have holidayed at this hotel several times, we have also stayed at the 3 star Planamar on several occasions also, if we had any complaint it would be with the other holiday makers and not with the hotel or the staff.

Members' Comments onGuest's Review

• peneth72 on 25th Jun 2008

  I found this review helpful because... it was unbiased and suggests what I had thought! I can't wait to go myself so I can comment!