- Review Centre
- Finance
- Personal Finance
- Banks and Building Societies
- Citibank
- Guest.'s review
Have a picture of Citibank?, please send it to us.
| Customer Service | 3.4/10   |
|---|---|
| Telephone Banking | 2.6/10 |
| Internet Banking | 3.2/10 |
| Local Branch | 2.6/10 |
| Cash Point Facility | 4.4/10 |
| Overall rating | 3/10 |
By Guest. on 28th Mar 2008
| Customer Service | 2/10 |
|---|---|
| Telephone Banking | 5/10 |
| Internet Banking | 2/10 |
| Local Branch | 5/10 |
| Cash Point Facility | 3/10 |
| Overall value | 3/10 |
 Guest.'s recommendation | |
Opening hours
Discriminating to expat spouse (you cannot take care of financial business in name of your partner). Sudden blocking of access to online services. Clumsy procedures to do money transfers. Signatures are handled very picky (gives you problems if you request new transfer accounts).
Don't choose this bank if you are expat in Japan because you speak English. It is better to refer to a Japanese bank. The service is extremely complicated, many passwords and passcodes (that are blocked occasionally at internet) and discriminating to the expat-spouse (you cannot take care of financial tasks in name of your working partner). Completely different from European service that we are used to.
Important, please be aware that:
Guest.'s review has yet to be rated - Be the first!
Would you like to see a review that's not being listed?
