Guest's Review of Halifax Bank Current Account
28th Mar 2008
Overall Rating
- Customer Service
- Ease of use
none whatsoever
Bad Points
everything about them
General Comments
I think Halifax Bank Current Account are very unprofessional, unhelpful, iv been with this bank for over 12 years and they know the date my wages go in, yet they persistently keep charging me 30 to 39 pounds if my direct debits happen to go out before my wages, as it does sometimes, so no I don't rate this bank at all, on many occasions I have asked for a small overdraft but they say i don't qualify for one on this account , when i have asked to switch to one that does they them come up with the excuse that i don't earn enough, so i have now put a claim in for all the charges they have taken off me, a total over six years amounting to 2000.00 pounds - its my money and I want it back hailfaX, never would i recommend this one to my family, friends yet alone even my worst enemy.
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Members' Comments onGuest's Review
rd150978
on 8th Mar 2009
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Direct Debits are taken out of your bank account when the company requests them, not when Halifax decide. The fact you know when your wages go in, along with the fact you have set the direct debits up and as such know when they come out all mean that you are liable for the charges that incur due to your mistake. Apologies if this is not what you want to hear, but it is the truth. Personal responsibility starts with you, and no amount of blame can be apportioned to any corporation for mistakes of your own doing.