Saga Car Insurance Review

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1.7 stars
Average rating for this product is: 1.7 out of 5

From 0 ratings and 33 reviews

Thumb down 24% of users recommend this product

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Guest's Review of Saga Car Insurance

28th Mar 2008

Overall Rating

0 stars
  • Value for money
    0 stars
  • Reason for going with this company
    Recommended
  • Driver Type
    Lady Driver
  • Customer Service
    0 stars
  • Have you made a Claim
    Currently Claiming
  • Cover Taken
    Comprehensive
  • Previous Insurance Company
    nig
Good Points

None


Bad Points

Appalling service and disregard to their duty of care to third parties.


General Comments

It seems Saga treat their own customers well, but are appalling when it comes to third parties! I m not the only third party to comment on here that Saga appear to routinely ignore their third party phone line (I have waited twenty minutes before giving up), rude reception staff who are only interested once you threaten to contact their customer direct. Refusal to take calls from third party insurers insisting on receiving letters.

I would NEVER insure with Saga after being treated appallingly by them as a third party.

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